[Hamara-devel] what privileges/functionality has been kept in bugzilla for admins ?

[shirish]

at bottom :-

On 04/30/2015 12:10 AM, Amardeep Singh wrote:
> in line -:
>
> On Thursday 30 April 2015 12:07 AM, Amardeep Singh wrote:
>> Hi Shirish,
>>
>> I have assigned you permission for " *canconfirm:*Can confirm a bug or
>> mark it a duplicate" can you re-check or try again.
>>
>> What you are suggesting is this permissions should be global rather
>> then admin only?
>>
>> Here <https://www.bugzilla.org/docs/4.4/en/html/useradmin.html> is
>> list of permission options available.
> Forgot to mention the current permission allowed globally is "editbugs"
>
> Amardeep
>>
>> Thanks,
>> Amardeep

<snipped>

something seems to be wrong here. I had asked on the bugzilla-support 
mailing list just to confirm the behaviour I had seen with bugzilla 
before and this was his reply.

Subject: Re: how to disassociate a bug mistakenly put as a duplicate of 
another bug ?
Date: Wed, 29 Apr 2015 18:34:12 +0100
From: Gervase Markham <gerv at mozilla.org>
To: shirish <shirish at hamaralinux.org>
Newsgroups: Mozilla.support.bugzilla
References: 
<mailman.2489.1430328221.29279.support-bugzilla at lists.mozilla.org>

On 29/04/15 18:24, shirish wrote:
 > Hi all,
 > Is there a way to disassociate a bug which was mistakenly put as a
 > duplicate of another bug ?

Yes. Just reopen the bug.

Gerv

So what should have happened is that bug should have been closed the 
moment I made it a duplicate and I should have had the possibility of 
re-opening the bug. As shared by you, I am only able to confirm bugs.

In almost all open-source projects the bug-reporter does have the 
authority to reopen a bug. There are numerous benefits of it, the 
easiest is to an update breaks the functionality of the bug which was 
resolved. Second is if the bug-reporter is not happy with the admin's 
resolution. If we want to have honest feedback from our users then that 
'privilege' or 'right' would need to be shared.

What could be done is that you could have a count of say opening 10 bugs 
or 15 bugs which need to be confirmed by admin or users but that 'right' 
or 'privilege' would eventually need to be given. This does gamify 
bugzilla little bit but did read some months back that they do have 
ideas to gamify bugzilla as it's used by only 'serious people' or that's 
what they were claiming.

Anyways, look forward to feedback and hopeful change in this regard.

The easiest way to see how bugzilla is functioning in other places is to 
see bugzilla's implementation on Mozilla. Try doing what I was trying to 
do here (even as a new user) and see the difference.

Of course it needs to be a valid bug, not so hard if you take the alpha 
nightly build from Firefox or Thunderbird and try to use it through some 
phases. The moment it breaks, look at the bugzilla db with the version 
number, put it up with that build details, make it a duplicate and then 
reopen it.

Look forward to feedback.

-- 
Regards,
Shirish Agarwal,
Community Lead,
Hamaralinux.org